Testimonials
Trusted, Experienced Omaha Body Shop Repair
We look forward to providing quality service with integrity, and to continue as your locally-owned and operated quality collision repair shop. Our ultimate goal is to build trust with our customers by giving them the highest quality repairs and professional personal service they deserve.
Customer Satisfaction Surveys
4.9
Based on 187 reviews
They were very easy to work with and since paying out of pocket it was great they had a loaner car that could be used so no rental needed! Very great customer service and informed every step of the way
Nishesh Yadav
17:21 29 Jul 21
Very friendly and very efficient! I definitely will go back!:)
Dennis Schuett
14:32 28 Jul 21
They did an awesome job. They were responsive and helpful. Even did a detail when they were done.
Peggy Shirley
16:13 13 Jul 21
ProCare Collision Center was excellent to work with on our repair. Kim, Scott, Lydia and Gabriel communicated with us on every step and were courteous and professional. Not to mention our vehicle looks awesome. A great experience!
Knut Haasch
00:30 08 Jul 21
I'm living in Nebraska for work for the summer, was in a bad accident and went to ProCare to get my Subaru repaired. Do not have enough nice things to say about Kim, Lydia and the whole crew. They took phenomenal care of us.
Zach Berman
19:05 06 Jul 21
Kim and Scott were wonderful to work with. My new Suburban sustained side panel damage from road debris on the interstate. Their quote was clearly lined out so I knew exactly what was being done and how much it would cost. I was able to use their loaner car and the work was finished sooner than I expected. PLUS~ I saved a little money because they didn’t have to paint as much as they estimated. My vehicle looks fantastic and I have peace of mind with their lifetime warranty! I will definitely be back but this time hopefully for just another interior detail!!
Jackie McLaren
17:31 28 Jun 21
They did amazing work on my car. Kim, Scott and all of the staff are great to work with. They are reasonably priced. Highly recommend!
Paige Bowder
13:55 27 Jun 21
I found ProCare Collision based on their good google review and location. The service was wonderful! I called them and had appointment the same day. Kim and Scott gave me fair estimation for the parts and labor. They also keep me posted about the parts delivery status. The work was done as scheduled and with good quality. Highly recommend!
Yu Lei
23:11 21 Jun 21
Collison repair of front bumper & passenger side lights & quarter panel. They repaired it & repainted. They even washed & buffed the entire car. Looks as good as when I bought it.
Sharon Nouhan
01:01 12 Jun 21
Kim and the team at ProCare took great care of me. Everything was perfectly repaired and they took cate of everything quickly and seamlessly. Thank you so much!
Brenda Tharp
15:14 11 Jun 21
Someone backed into my new truck. Took it to ProCare and my truck looks brand new again! They also took the time to clean the inside of my truck up. Very happy with everything! Highly recommend.
katie harshbarger
21:52 02 Jun 21
10 out of 10 would recommend to anyone and everyone they did a rock solid repair plus additional restoration, you would never have known it was in an accident, they were very professional and communicated every step of the way Kim and Scott you both rock!
chris ring
03:39 28 May 21
All perfectly done and on time. Great service as always !
Predrag Kopun
15:44 19 May 21
Brought my vehicle in to have some yellow road paint removed and they completed the job above expectations, will highly recommend them to others.
Bill Fletcher
22:15 18 May 21
If you want to make an accident look like it never happened use Procare Collision Center. Extremely professional work.
Josh Bart
16:54 13 May 21
I was looking for a body shop online when I came a cross Procare Collision. I had bad experiences at other body shops so I took a chance at ProCare Collision. So I went there to get my car fixed. They finished my car in a timely manner, And did a GREAT JOB ON MY CAR!!!!!!!!! I want to say THANK YOU SO MUCH TO THE STAFF & THE WORKERS. Go to Procare Collision if you need your car fixed they will not let you down.
Jrelle35
02:44 28 Apr 21
The experience I had while dealing with this business was no less than amazing. Straight forward pricing with results to back it up. I don’t think in good conscious I could have brought my car anywhere else. Thank you for taking great care of my car.
Garrett Nielsen
22:33 12 Apr 21
Wonderful service! I was rear-ended, and they helped deal with the car insurance company and kept me informed of the process each step of the way. They also provided me with a complementary car while mine was being repaired, which helped to avoid paying for a rental car! I greatly valued their transparency, commitment to their work, and overall quality of the repair. I can't say enough good things about them and their customer service.
Kelly Gonzales
16:37 06 Apr 21
They made it easy for me and kept me updated on every step. Very kind and professional people. Thank you for your valuable service!
Cecilia Ruvalcaba
20:44 02 Apr 21
Wonderful to work with! They were willing to manage everything from insurance to coordinating a rental car pick up and completed the job ahead of schedule. They made things so easy!
Allie Sothan
17:11 19 Mar 21
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Vehicles We Repair
We work on all makes and models including light duty trucks
Contact
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Mon–Fri: 8:00AM – 5:30PM Saturdays By Appointment
ProCare Collision Center
Auto Body Repair & Service in Omaha, Nebraska Serving Omaha, Ralston, La Vista, Papillion, Elkhorn, Fremont, Council Bluffs, Chalco, Bellevue, Carter Lake and surrounding areas.
Google Rating
4.9
Based on 187 reviews
ProCare Collision Center
4.9
Nishesh Yadav
17:21 29 Jul 21
They were very easy to work with and since paying out of pocket it was great they had a loaner car that could be used so no rental needed! Very great customer service and informed every step of the way
Thomas Zander
14:42 29 Jul 21
Brianne Conover
14:18 29 Jul 21
Dennis Schuett
14:32 28 Jul 21
Very friendly and very efficient! I definitely will go back!:)
Jessica Smith
17:51 27 Jul 21
Mary Hayes
16:57 21 Jul 21
Jenny M
01:57 17 Jul 21
Peggy Shirley
16:13 13 Jul 21
They did an awesome job. They were responsive and helpful. Even did a detail when they were done.
Brandon Prince
02:30 13 Jul 21
Enrique Garzon
13:30 08 Jul 21
Knut Haasch
00:30 08 Jul 21
ProCare Collision Center was excellent to work with on our repair. Kim, Scott, Lydia and Gabriel communicated with us on every step and were courteous and professional. Not to mention our vehicle looks awesome. A great experience!
Zach Berman
19:05 06 Jul 21
I'm living in Nebraska for work for the summer, was in a bad accident and went to ProCare to get my Subaru repaired. Do not have enough nice things to say about Kim, Lydia and the whole crew. They took phenomenal care of us.
Michael Ramirez
20:46 30 Jun 21
Jackie McLaren
17:31 28 Jun 21
Kim and Scott were wonderful to work with. My new Suburban sustained side panel damage from road debris on the interstate. Their quote was clearly lined out so I knew exactly what was being done and how much it would cost. I was able to use their loaner car and the work was finished sooner than I expected. PLUS~ I saved a little money because they didn’t have to paint as much as they estimated. My vehicle looks fantastic and I have peace of mind with their lifetime warranty! I will definitely be back but this time hopefully for just another interior detail!!
Paige Bowder
13:55 27 Jun 21
They did amazing work on my car. Kim, Scott and all of the staff are great to work with. They are reasonably priced. Highly recommend!
Yu Lei
23:11 21 Jun 21
I found ProCare Collision based on their good google review and location. The service was wonderful! I called them and had appointment the same day. Kim and Scott gave me fair estimation for the parts and labor. They also keep me posted about the parts delivery status. The work was done as scheduled and with good quality. Highly recommend!
Sharon Nouhan
01:01 12 Jun 21
Collison repair of front bumper & passenger side lights & quarter panel. They repaired it & repainted. They even washed & buffed the entire car. Looks as good as when I bought it.
Brenda Tharp
15:14 11 Jun 21
Kim and the team at ProCare took great care of me. Everything was perfectly repaired and they took cate of everything quickly and seamlessly. Thank you so much!
katie harshbarger
21:52 02 Jun 21
Someone backed into my new truck. Took it to ProCare and my truck looks brand new again! They also took the time to clean the inside of my truck up. Very happy with everything! Highly recommend.
chris ring
03:39 28 May 21
10 out of 10 would recommend to anyone and everyone they did a rock solid repair plus additional restoration, you would never have known it was in an accident, they were very professional and communicated every step of the way Kim and Scott you both rock!
Matthew Rose
21:48 27 May 21
Predrag Kopun
15:44 19 May 21
All perfectly done and on time. Great service as always !
Bill Fletcher
22:15 18 May 21
Brought my vehicle in to have some yellow road paint removed and they completed the job above expectations, will highly recommend them to others.
Ateaq Ismail
00:24 18 May 21
Josh Bart
16:54 13 May 21
If you want to make an accident look like it never happened use Procare Collision Center. Extremely professional work.
Heather McCoy
23:33 29 Apr 21
Jrelle35
02:44 28 Apr 21
I was looking for a body shop online when I came a cross Procare Collision. I had bad experiences at other body shops so I took a chance at ProCare Collision. So I went there to get my car fixed. They finished my car in a timely manner, And did a GREAT JOB ON MY CAR!!!!!!!!! I want to say THANK YOU SO MUCH TO THE STAFF & THE WORKERS. Go to Procare Collision if you need your car fixed they will not let you down.
Breanne John
19:05 27 Apr 21
Jacob Champion
19:26 19 Apr 21
Garrett Nielsen
22:33 12 Apr 21
The experience I had while dealing with this business was no less than amazing. Straight forward pricing with results to back it up. I don’t think in good conscious I could have brought my car anywhere else. Thank you for taking great care of my car.
Yasin Amiri
19:32 07 Apr 21
Kelly Gonzales
16:37 06 Apr 21
Wonderful service! I was rear-ended, and they helped deal with the car insurance company and kept me informed of the process each step of the way. They also provided me with a complementary car while mine was being repaired, which helped to avoid paying for a rental car! I greatly valued their transparency, commitment to their work, and overall quality of the repair. I can't say enough good things about them and their customer service.
Jacquelyn Kellar
20:46 02 Apr 21
Cecilia Ruvalcaba
20:44 02 Apr 21
They made it easy for me and kept me updated on every step. Very kind and professional people. Thank you for your valuable service!
Tomasz Swiostek
00:15 26 Mar 21
Mary Privett
21:19 24 Mar 21
Allie Sothan
17:11 19 Mar 21
Wonderful to work with! They were willing to manage everything from insurance to coordinating a rental car pick up and completed the job ahead of schedule. They made things so easy!
Cole Hoofnagle
22:14 16 Mar 21
Kim, Scott, and the whole team at ProCare made my experience so easy and effortless. The free loner car made them the best deal in town by over $400-800 (the cost of any rental for a week). I would recommend them to anyone looking for body work - great prices, honest people, and fantastic work!
isaac privett
17:06 08 Mar 21
Dan Perina
20:19 26 Feb 21
Procare did a great job on our vehicle that had been in an accident. Scott and Kim were pleasant to work with and walked us through every step of the process. Very courteous and professional! The vehicle looked brand new when we got it back.
Shane Myers
05:11 25 Feb 21
Kim communicated daily with me on the status of my repairs. They completed the work quickly and it looks great. A++ business!
Susan Spencer
19:07 19 Feb 21
On the recommendation of my insurance agent, I used ProCare. They were very knowledgeable and honest. They answered my questions promptly. My vehicle looks brand new. I hated to drive away on the wet streets!
Alicia Senter
12:54 19 Feb 21
Kim and the Procare team made my life SO EASY from start to finish. They handled finding me a rental (until their loaner was available-amazing!), calling me a tow, communicated directly with my insurance company, and kept me updated with the progress on my vehicle as needed. When my car was finished it was washed and cleaned and looked brand new! I cannot recommend Procare enough!
Dawn Monico
04:28 16 Feb 21
I’m so impressed with everything about ProCare Collision starting with all the wonderful employees. Kim took care of everything with my insurance, made sure I had a rental set up, and kept me in the loop every step of the way during the process. She is amazing! The person who estimated the damage, Scott, was also so friendly, professional, and helpful. He actually sat down with me once he completed his estimate to explain everything to me..how they would repair the damage, the timeframe, the costs. His confidence put me at ease that the repair and paint match would be perfect and they delivered exactly that! The detail job on the inside of my vehicle was meticulous! They take so much pride in their work! I can’t say enough good things about this place or the wonderful people who make this business run. I did not have even 1 minor issues. I mean EVERYTHING was 100% perfect start to finish with them. Places like this one are so hard to come by anymore but most importantly people like these folks are a dying breed! Honestly I will recommend them to everyone I know for auto body repair. Thank you ProCare for taking such good care of me! You will always have my business.
Ivett Romero
18:21 15 Feb 21
Gary Magnussen
17:20 15 Feb 21
Customer service was outstanding walked me thru the process, kept me updated every step of the way, thanks Kim,and the work on the car was great and done quicker than I thought it would be!
Michael Tackett
05:15 09 Feb 21
Joy L.
00:29 03 Feb 21
Really amazing Job! They were willing to help me out because the cared and took care of my car. I got in a car accident and they made my car look like I didn’t even get in one. The best part was all the extra things too like going above and beyond my expectations! Definitely check them out for all your car needs, you don’t need to worry about being scammed like places like Walmart.
Mimi Hannor
14:38 02 Feb 21
Tiffany Mcandrew
03:35 27 Jan 21
I am very happy with Procare! I will refer all my friends and family to them! They are professional and on time! They are Great with communicating to me everything that is going on with my car and what they had to do to fix it… I have nothing but great things to say about them!!!!!!
Richard Butler
01:58 24 Jan 21
ProCare Collision is awesome. My six month old 2020 Jeep Cherokee was rear-ended by an F-250. Nearly $20,000 worth of damage. Owners Kim and Scott kept me informed throughout the repair process. I just received the Jeep back, and it looks just like it is brand new again. I trust ProCare and recommend them to my friends that need auto body work.
KAMATIA TV
19:48 22 Jan 21
Michelle Kaiser
12:21 22 Jan 21
Kim and Scott have done a great job helping us, very professional and in a timely manner. We took out very dirty truck with years of dog hair deep in the carpet flooring to get detailed. Not only did they get all the dog hair out but they made our truck look brand new! We also had them fix our front bumper of the truck, the pricing was extremely reasonable for all that they did for us. We have taken our other vehicle in to get a rock chip in window repaired, the customer service is stellar. Thank you Kim, Scott and ProCare team for your exceptional services, we will be back!
Earnestine Hill
20:56 21 Jan 21
Tomeka Walker
01:46 20 Jan 21
Thanks Scott and Kim Jones at ProCare Collision for giving our TrailBlazer a much needed facelift!During that first big snow storm in December 2020 when the roads were horrible and a young man hit me.😔His insurance was American Family Insurance and we went to ProCare so that Scott could assess our vehicle and submit an estimate to them.ProCare made everything go seamlessly!Enterprise Car Rental came to ProCare to pick me up and take me to their location to get a rental to have while my vehicle was being repaired.It only took three days and my Trailblazer was beautifully repaired.Thanks again, Scott, Kim and ProCare Collision Auto!
Design Four
21:19 19 Jan 21
They know their stuff at ProCare Collision Center. We had a great experience with good people.
BRAD Whitmore
07:11 09 Jan 21
Kim and her staff went out of their way to help with a rental car and dealing with the insurance and all the details of restoring my truck to way it was prior to the accident. I would definitely recommend them and return there If the I needed to..
Bob Honig
21:09 22 Dec 20
Marc Kahn
19:27 05 Dec 20
Excellent service and body work.
Tina Stigge
03:25 02 Dec 20
Great service and fast turn around time!
Jean Mahoney
23:38 20 Nov 20
Quick and efficient service. Professional staff is knowledgeable and provided regular updates on the repair of my carThey handled all of the details with my insurance company making for a very smooth transactions.I would definitely recommend this company!
Blake Martin
15:11 19 Nov 20
These guys are honest as the day is long. If you want good work, and the truth about what your vehicle really needs, I suggest you call ProCare Collision
Adri Alv
02:50 03 Nov 20
ProCare Collision completed outstanding work on my Subaru. First timer with debris hitting my vehicle and dealing with insurance. They kept me update to date on the status of my vehicle as well as handled everything accordingly with my insurance company as well as provided rental car so I was not the middle person. Kim and her team did an exceptional job from the first call I made for an estimate to picking up my vehicle once it was complete. My car still looks brand new, paint job is on point, the incredible work they did on the vehicle is just amazing. Great staff, very communicative and honest! Highly recommend ProCare Collision!
dan comorski
16:23 02 Nov 20
Great experience with ProCare. The people there were very professional. I would recommend to anyone in the future.
John Hines
23:45 29 Oct 20
They exceeded my expectations. Did a fantastic job, kept me informed, and made the process easy. I would use them again as my first choice for body repair.
Tricia Thibodeau
20:11 28 Oct 20
They are always great to work with. They have fixed several things on my cars. Great people, great place.
Lacey Sukstorf
11:54 27 Oct 20
Jared Jensen
17:37 23 Oct 20
ProCare went above and beyond to get our car fixed! Won’t go anywhere else!
Steve Wolfe
14:37 19 Oct 20
Excellent communication, very professional service, top quality work, and they guarantee their work. Very recommended body shop
D Clements
20:19 06 Oct 20
On time and problem free
Darcie Zauha
21:02 03 Oct 20
Kim and Steve were great to work with! I got a quote quickly, and I didn’t even have to bring my car in! They took great care with my car, and saved me a lot of money by letting me know that a more expensive repair wasn’t needed like I thought. Thank you so much to Procare, this was a great experience!
JANE HANIGAN
18:07 01 Oct 20
Couldn’t possibly rave enough about Kim and the rest of the team at ProCare enough! Though it took some time for me to figure out how to get a review posted — our deep appreciation & regard for ProCare was far from tardy! Stop looking — you won’t find more trustworthy and capable professionals in the metro! In the midst of an insurance nightmare, ProCare was the lone bright spot! Wouldn’t go anywhere else!
Kenneth Tesina
18:59 23 Sep 20
Chelsie Hike
15:54 15 Sep 20
ProCare did an amazing job! Wonderful customer service and great communication the whole time. Was very helpful with dealing with my insurance so no hassle for me at all. Definitely recommend!
Brent Simmernan
22:22 12 Sep 20
Cathi Bishop
23:58 11 Sep 20
Brandon Welch
02:02 03 Sep 20
Great service and at a lower price than other reputable shops in the area. Would recommend.
jiri peterka
18:55 20 Aug 20
Procare did great job,everything was done perfectly.,even my jade rock was not lost. Thank you
Dexter Renter
19:27 07 Aug 20
Great staff, flawless work, 5 star experience!
Barry Armstrong
22:44 06 Aug 20
Honest, upstanding,thorough, and extremely professional. Any and all questions answered. Excellent customer service. And you get your vehicle back as promised on time. They go out of their way to work with you. I would give this business more stars if there were more. My car looks like it just came out of the showroom.
grant hanson
18:28 06 Aug 20
If you get in an accident or even have a small chip in your windshield, take your vehicle to ProCare Collision Center. They are very professional and take care of business in a timely manner!
Julie S.
21:30 02 Aug 20
The team at Procare are professional and provide excellent service.
Robert Lopez
22:17 31 Jul 20
Eric Akeson
19:26 28 Jul 20
It was a very good experience and Kim and the staff took care of everything I needed since I work outside of Omaha, Live in Kearney. To schedule a time and actually get it to them and done when I needed it was simple with Kim. Recommend them to everyone.....detailing was awesome!
Josie McKissick
21:26 13 Jul 20
Very professional, trustworthy, prompt! They did an excellent job on repairing my totaled suv. It looks excellent. I would highly recommend them. Wish I could give them more stars!
Jeffrey Himmelberg
23:47 10 Jul 20
Wonderful services provided by wonderful people!! Highly recommended!
Ameenah Kaplan
18:19 09 Jul 20
I’m always glad when I find a family owned business that I can trust. Scott (the head mechanic) is decorated, recommended, and certified in his field, so I felt good about going to his shop. The bonus was how professional his shop looked and that Kim, his wife, worked the front desk. She was professional, friendly and definitely knows how to handle business. The repair turned out great and Scott was good about giving advice for any questions I had. I don’t know much about cars, but I know is that Scott was honest and I felt I was treated fairly. Auto repairs aren’t cheap. Best to get it done right the first time.
Brent Rasmussen
17:04 09 Jul 20
I have used ProCare many times! For big fixes and small issues my vehicle had broken door handle and side mirror. Their customer service is nothing but the best. They allowed me to bring my vehicle and wait while they fixed both small issues and done in less then an hour. Saved me days of driving around and waiting. I will continue to come back.
Kelli Mull
23:25 04 Jul 20
It was a great experience! Thank you for always keeping us informed!
Taava cooper
18:58 29 Jun 20
ProCare makes taking care of any car needs super easy. Kim is very helpful in keeping you updated and answering any questions! They get work done in a timely manner and do a wonderful job.Highly recommend!
Nicole Fischer
15:42 26 Jun 20
I chose many collision centers to get quotes from and planned on visiting others the same day. Pro Care Collision Center was my planned first stop. However, Pro Care became my last stop very quickly, after realizing how amazing they are. Kim provides AWESOME customer service. It's out of this world!!!! They make sure their work is quality, and make the process super easy especially if your insurance is involved. They're so welcoming, very timely, and make sure to keep you updated constantly. I will definitely be recommending Pro Care for my friends and family and you should too!!!💛 Thank you for all of your hard work Kim and repairmen🥰!! Your kindness means everything to me!
Courtney Lester
19:35 24 Jun 20
Marc Willis
04:01 23 Jun 20
Mari Bird
14:25 22 Jun 20
Working with Kim has been amazing! She really goes above and beyond to make sure that her customers are well taken care of. I would HIGHLY recommend using them for your auto body work and detailing needs.
Stephanie Ossowski
13:56 21 Jun 20
Kim, owner made this experience so much less stressful for me than it would have been had I taken it elsewhere. She handled setting up a rental car for me, and I felt like they had my back in this situation. They were very helpful! It took a while for insurance approval so I was out of my car for a little longer than I wanted to be but Kim made sure to stay on top, communicating with the insurance company and moving the process along, as well as communicating with me about where we were in the process!! Looking at my car after repairs, it looks great! I cannot tell by looking that there was damage at all and they detailed my car, too. Almost feels like my car is new again! I highly recommend ProCare!! Kim is so helpful, kind and helped me understand everything that was going on, which I was extremely grateful for!! Amazing customer service, knowledge and quality work that they take pride in! I hope I don't have to see them again for repairs but if something happens, this is where I will take my vehicle without hesitation.
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